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SHIPPING POLICY
Fisher Space Pen Company ships exclusively within the United States.
To purchase our products outside the United States, please visit Fisher Space Pen International Distributors
Please Note:
Shipping methods do not affect processing times (See chart below for processing times).
Shipping methods apply to business days only.
All shipping time-frames begin when the item ships.
Example: An order shipped on Monday with 2-Day shipping will arrive on Wednesday
Fisher Space Pen has no control of order delivery once it leaves our factory.
Fisher Space Pen assumes no responsibility for loss or theft of packages.
STANDARD & PRIORITY: DELIVERY TO PHYSICAL ADDRESS, PO BOX, APO/FPO
Type of Delivery Time Span Cost
Standard 7 to 10 Days $5.95
Priority 3 to 4 Days $8.95
EXPEDITED: NO DELIVERY TO PO BOX OR APO/FPO; NO WEEKEND DELIVERY
Type of Delivery Time Span Cost
Next Day Next Business Day $44.95
2 Day 2nd Business Day $21.95
3 Day 3rd Business Day $18.95
Order Processing Times
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REGULAR SHIPPING SCHEDULE
FOR ORDERS NOT REQUIRING CUSTOM ENGRAVING
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ORDER PLACED & RECEIVED:
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SHIPS FOLLOWING:
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MONDAY
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THURSDAY
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TUESDAY
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FRIDAY
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WEDNESDAY
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MONDAY
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THURSDAY
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TUESDAY
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FRIDAY
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WEDNESDAY
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SATURDAY (ORDER RECEIVED MONDAY)
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THURSDAY
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SUNDAY (ORDER RECEIVED MONDAY)
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THURSDAY
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Please Note: An order of Custom Engraved Pens included in an order of Non-Engraved
Pens puts the entire order into ENGRAVED ORDER SHIPPING STATUS.
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REGULAR SHIPPING SCHEDULE
FOR ORDERS REQUIRING CUSTOM ENGRAVING
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ORDER PLACED & RECEIVED:
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SHIPS FOLLOWING:
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MONDAY
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MONDAY
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TUESDAY
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TUESDAY
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WEDNESDAY
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WEDNESDAY
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THURSDAY
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THURSDAY
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FRIDAY
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FRIDAY
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SATURDAY (ORDER RECEIVED MONDAY)
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MONDAY
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SUNDAY (ORDER RECEIVED MONDAY)
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MONDAY
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Please Note: An order of Non-Engraved Pens included in an order of Custom Engraved
Pens puts the entire order into ENGRAVED ORDER SHIPPING STATUS.
Shipping timelines may be extended during holidays
Cancellations:
Orders may be canceled if your product has not been engraved, embossed, or if your order has not shipped.
Please contact weborders@spacepen.com should you need to cancel.
Canceled orders will receive an email confirmation.
Returns and Exchanges:
All Fisher Space Pen are covered
by a lifetime guarantee against manufacturing defects.
Fisher Space Pen does not offer returns, refunds, exchanges, or trades.
All sales are final.
Sales Tax:
Appropriate Sales Tax will be charged according to applicable state laws.
Receipt:
A packing slip is included with your order and your purchase will be posted on your credit card statement.
However, we suggest that you print your confirmation page as a receipt.
Coupons and Special Offers:
We do not honor claims/specials/discounts/sales/codes made by other coupon websites or any other website on the internet.
Any offers on www.spacepen.com may be withdrawn at any time.
We are not obligated to provide any specials or bonus products offered due to a typographical error.
Questions:
If you have questions, we would be happy to help you.
Please email us anytime at weborders@spacepen.com,
or call our Consumer Service Department at 800-634-3494, Monday – Friday, 7am – 4pm (PST).
If contacting us about an order, please have your 6-digit confirmation order number ready.
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